1. How to shop

You can search the Fraubraun online catalogue in a number of ways:

>by category e.g. 'dresses', 'coats and jackets', etc

>by time period e.g. '1940s' or '1950s'

>by UK size, e.g. 8, 10, 12

>or by product code, e.g. Dress_0010

Each garment is shown modelled by a real person to give you an idea of how it looks and moves. There are up to five images for each item giving front, back and side views, as well as additional close-ups of the fabric or special details. Please be aware that colours may vary due to different screen resolutions and quality. Each garment also carries a short description as well as measurements of bust, waist, hips etc. If you have any further questions about a garment please email us.

 

2. How measurements are taken

An approximate UK size is also given but to be sure the item fits you perfectly, please refer to the individual measurements given for each garment. These measurements are taken externally, with the garment laid flat and in cm. Although we aim to be as accurate as possible, measurements are ultimately approximate. Please bear in mind that some garments might stretch more than others.

Bust: Measured on the front of the garment from underarm to underarm.

Waist: Measured at the waist from side seam to side seam.

Hips: Measured approximately 20cm below the waist and from side seam to side seam.

Arm Length: Measured from shoulder seam to end of sleeve.

Full Length: Measured from shoulder seam to hem.

 

 

3. Condition

All items are categorised on their condition as outlined below. Most items on the site are in excellent condition which means they can be worn without any mending or repairs. 

Mint: Perfect - as new.

Excellent: Lightly worn - no noted flaws.

Very Good: Has been worn with minor noted flaws. No repair needed.

Good: Noted minor repairs and may need further light repairs before wearing.

 

4. Selection and Payment

Your garment can be selected by clicking the 'add to shopping cart' button. All purchases are made through PayPal - it is easy and free to set up an account. Before entering the PayPal site you will be asked to select your country in order to calculate the correct postage. Please be sure you have read the FB terms and conditions before you complete your purchase. Should you prefer to pay by cheque (available for UK customers only), please email us with the product code of the item you wish to purchase.

 

5. Postage

Items will be sent out within 3 days of confirmation of your payment by registered post. Postage and packaging is added to the price of the garment when you proceed to the PayPal checkout. 

Within the UK: Postage and packaging for each item is £6. Packages are sent via Royal Mail 'Special Delivery Next Day' service which guarantees delivery by the following day and automatically insures each package for up to £500. Items need to be signed for on delivery.

Within Europe: Postage and packaging for each item is £11. Packages are sent via Royal Mail 'International Signed For' service. This means the item is registered and insured for up to £500.

 

 

6. Returns

Each item is dispatched with a FB tag attached to the garment. Returns are only accepted with the tag in place and in its original packaging. For details of Fraubraun's return policy please check the Terms and Conditions.

 

7. Care of Garments

Items will be sent to you dry-cleaned or hand washed. With some items, Fraubraun has undertaken professional repairs to ensure they reach you in the best possible condition. Please be aware that all garments on this website are second-hand and have therefore been worn before. Also, due to the age of some of these items special care is to be taken when wearing and cleaning them.

 

8. Additional pieces and sourcing

Fraubraun's collection is constantly growing. Should you have a specific request or have fallen in love with one of the items already sold then please email Fraubraun with your wish list and we can suggest other pieces in the collection or try and source items specifically for you. Or, you could come and visit Fraubraun's studio in East London at your convenience to try on pieces from the collection in person. Please email stefanie@fraubraun.com to set up a personal appointment.

 

 

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